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Terms & Conditions

A legal disclaimer

Welcome to VapeDirect US (www.vapedirect247.com). By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. These terms incorporate federal mandates under the Prevent All Cigarette Trafficking (PACT) Act and updated 2025 state-level regulations.

1. Minimum Age Requirement (Tobacco 21)

  • Legal Age: You must be at least 21 years of age to purchase any products from this website.

  • Age Verification: By using this site, you authorize VapeDirect US to use third-party age verification services to confirm your identity and age. If we cannot verify your age through public records, you may be required to upload a government-issued photo ID.

  • Falsification: Providing false information to bypass age restrictions is a violation of federal law and may result in legal action or reporting to the authorities.

2. PACT Act Compliance & Delivery​

  • Adult Signature Required: Federal law requires an Adult Signature (21+) upon delivery. You must present a valid government-issued photo ID to the delivery agent.

  • Restricted Jurisdictions: We do not ship to states or localities where online sales or flavored products are prohibited. Orders from restricted areas will be canceled and refunded, minus any applicable processing fees.

3. Taxation & Reporting

  • Excise Taxes: You are responsible for all applicable state and local tobacco/vapor excise taxes, which will be calculated and collected at checkout based on your delivery address.

  • PACT Act Reporting: By purchasing from us, you acknowledge that we are required by federal law (15 U.S.C. § 376) to file monthly reports with state tax administrators. These reports include your name, address, and the quantity/type of products purchased.

4. Product Compliance & FDA Regulations

  • FDA Authorization: We strive to sell only products that comply with 2025 FDA standards, including those with authorized Pre-Market Tobacco Applications (PMTAs).

  • Marketing Restrictions: Products are sold for adult use only. Any marketing or packaging that resembles candy, toys, or other items appealing to minors is strictly prohibited in our catalog.

5. Limitation of Liability & Health Warning

  • Nicotine Warning: WARNING: This product contains nicotine. Nicotine is an addictive chemical.

  • Assumption of Risk: Vaping products are intended for use by adult smokers only. You assume all risks associated with the use of these products, including health risks identified by the FDA and CDC.

  • No Therapeutic Claims: Our products are not intended to diagnose, treat, cure, or prevent any disease, and they have not been approved by the FDA as smoking cessation aids.

6. Returns, Refunds, and Recordkeeping

  • Record Retention: We maintain records of all transactions, including age verification and delivery confirmations, for a minimum of five years as required by the PACT Act.

  • Refund Policy: Due to the nature of these products and the shipping costs associated with adult signature delivery, refunds are only issued for defective hardware or incorrect shipments reported within 48 hours of delivery.

7. Changes to Terms

We reserve the right to update these Terms and Conditions at any time to reflect changes in federal or state law. Your continued use of the site after such changes constitutes acceptance of the new terms.

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*Please note that all individuals are responsible for consulting their own tax advisor regarding their state's applicable excise and vapor taxes. While sales tax may be collected where required by law, the customer is responsible for reporting and remitting any uncollected state or local use taxes to their respective tax authority

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